Contact Us

Customer Support

Email: info@aptlyworn.com
Phone: +1 (205) 240-2971
Address: 1308 Plum Tree Trail, Hoover, AL 35226, United States
Service Hours: Monday – Friday, 9:00 AM – 5:00 PM (Central Time)

Response Commitment

We strive to respond to all email inquiries within 1 business day (Monday – Friday, 9:00 AM – 5:00 PM CT).

Inquiries received outside of business hours (including weekends and US federal holidays) will be addressed on the next business day.

For urgent matters related to order changes or cancellations, please refer to our Order Cancellation policy which provides specific deadlines for non-business hour submissions.

Non-Working Hours Handling

If you contact us after hours, your email will be timestamped, and our team will prioritize it at the start of the next business day. We do not offer 24/7 live chat or phone support at this time.

Our Office & Returns Center

1308 Plum Tree Trail, Hoover, AL 35226, United States

This is our single location for all operations — including customer support, administrative functions, and returns processing. All returns must be sent to this address using the prepaid return label provided after authorization. In-person visits are by appointment only.

For Copyright / IP / DMCA Issues

Please send all DMCA takedown requests to: info@aptlyworn.com